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Working with UI was a game changer for us – their team combined creativity with strategic thinking and precise results.
About the Service
Onboarding Taskforce is a focused UX process that breaks down users’ initial experience – from the first encounter to the moment they truly receive the value.
Our team dives into the product, locates friction, identifies points of abandonment or confusion, and translates all of this into simple, clear, and effective solutions.
Instead of lengthy processes, we work smart, focused, and fast – to improve Time to Value , increase Adoption , and create measurable Impact .
Key Benefits:
Speed
The process takes between one and two weeks.
Price
Fewer working hours = lower cost.
Practical Recommendations
The recommendations are clear and prioritized according to the level of expected impact on advancing the value.
Focus
Focused solely on the onboarding process.
What is holding the user back from receiving value?
Impact with insane ROI
Users get value faster.
Friction goes down.
Churn drops and conversion rises.
It’s a service with enormous impact at a ridiculous price.
- Companies that feel users are “dropping off” after signing up.
- Products with a complex or step-heavy onboarding process that needs simplifying and sharpening.
- Product and Growth teams who want to understand what’s stopping users from reaching real value.
- Startups ahead of scaling that want to take load off CS and move toward more self-serve.
- Product managers who want to turn the first experience into a competitive advantage.
Who is it for?
- A user journey map focuses on the initial stages of entry.
- Measurable UX findings with precise friction points and user behavior analysis.
- A table of improvement recommendations, including a forecast for impact on the relevant KPIs.
- An interactive prototype that demonstrates the new experience.
Deliverables
- Transcribing user interviews, automatically analyzing them, and spotting recurring patterns.
- Sometimes you can let an Agent experience the product and function as a user.
- Recommendation for classifying UX problems according to impact on retention and suggesting directions for solution.
- Rapid prototyping using the Vibe Coding tool to create quick visual variations for process improvement ideas.
Harnessing the power of AI
Our process
The Impact, in Their Words
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Update: We went live this week with the new menu module, and the feedback is great!!! I’ll quote the users: “Wow…I have to say the system looks great, is super convenient and meets all my expectations”
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The UX team demonstrates exceptional problem-solving skills, attention to detail, and a deep understanding of user needs. Their expertise and dedication are invaluable to us and we are confident that this will lead to the success of the project.
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I would like to express my sincere appreciation for the professionalism and commitment demonstrated by each member of the team throughout this journey.
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I can’t believe we didn’t build it like this until today! This is exactly how it has to look.
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The new version of the system went live yesterday. User responses were overwhelmingly positive, as the system is now more accessible, more convenient, and streamlines work processes.
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This week we completed an extraordinary Design Sprint workshop (a busy two days), hosted by UI Company. A workshop that brings to light a joint brainstorming of the business people, our excellent developers, and us, the product managers. Thank you to all those who took part in this exciting effort and opening shot.
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